Workflow offers online booking for your customer
It is efficient and timesaving as you minimize the number of telephone calls during the day and thus avoid disturbances – you will be able to handle new bookings when it suits you.
In Workflow it is easy and simple for your customers to log into their customer accounts and make direct bookings to your workshop. Here the customer is able to state whether it is a question of a separate component or a complete car, and at the same time state the preferred date for completion of the job.
In the case of an insurance claim the insurance report will automatically be attached to the booking.
The interactive visualization of the actual part can advantageously be used to mark where the damage is located, and the customer is able to send you a note and add files, if any.
Optimisation of workflow and quality assurance of your workshop
Through online booking you ensure quality assurance of your workshop. You receive all relevant information from your customer. This information will be attached to the work card for each part. You optimize your workflow by ensuring the necessary documentation while managing your bookings.
